Traditionally wholesale and food distribution has slowed compared to different market sectors, with too much sturdy attention on competitive pricing causing stagnation within the industry. Treating retailers as customers, instead of merely distributors, can make a big change in how food wholesale works.
We all know the feeling of a positive customer experience, so why is it so overlooked everywhere but retail in the food industry? In fact, good business is all about quality and value, but not forgetting its about building working good partnerships and repeating trade.
Meeting distinctive requirements of wholesalers using technology
Food wholesalers would ideally have a flexible mobile system to track everything, from order placement, delivery and warehouse distribution. Still, some suppliers are still in the dark that this can easily be achieved through a Cloud-based ERP solution!
Cloud-based ERP provides a paperless, mobile surroundings which helps to increase productivity and reduce administrative costs, while also allowing easy action on order changes or recalls.
Drivers on delivery with mobile devices can log order status, giving detailed information about each product in real-time. Real-time access data aids staff to deal with queries from the retailer on the spot, reducing the risk of missing deliveries – sound business all round.
Our conclusion? We’ve highlighted a shift in ERP functionality, as businesses are moving away from internal staff or hardware in favour of Cloud technology. ERP is something they use like any other programme, without going through the lengthy and old-fashioned processes to arrange an order.
Managing correct stock levels and inventory supply arrangements can be a particularly technical (and more often costly) process that can be made more efficient (and cost effective) by implementing solutions that are Cloud-based. Some 2 or 3 tier set ups, where numerous products from multiple distributors and manufacturers are being tracked, can point to a complicated supply chain schedule, but streamlined ERP software enables accurate forecasting of both supply and demand.
Thanks to Cloud technology integrated into ERP software, forecasts of your data can be instantaneously shared across both sides of the supply chain, helping to forge even closer working relationships with your retailers and generating greater transparency in business for equal measures.
Automating through a Cloud-based ERP solution means more time is freed up for staff to provide more support personalised to customers, in turn meaning you are improving relationships and giving business a boosst. Whilst the software provides all of your business processes to be fully taken care of.